19th Waseda University – International Academy of CIO World Digital Government Ranking 2024 Results Announced

The 19th Waseda International Digital Government Ranking Survey 2024 has been conducted by Institute of Digital Government, Waseda University in cooperation with International Academy of CIO (IAC). Several meetings have been held via both in-person and online for the preparation of the ranking report. The 2024 edition is successfully prepared by the project team headed by Prof. Dr. Naoko Iwasaki, member professors, international experts of IAC, researchers headed by Dr. Nguyen Manh Hien and graduate students.

We appreciate with thanks for all distinguished persons and international organizations listed in the end as acknowledge corner. Especially, we thank for Dr. Obi as founders of both the Waseda Institute and IAC for his great achievement and contribution for 19 years in the fields of DG, DX and ICT. The historical trends over 19 years show the remarkable and fruitful progress based upon digital innovation. Also, we will be pleased to celebrate the next publication as the 20th memorial digital government edition in 2025.

Professor. Dr. Naoko Iwasaki, Waseda University on behalf of the Team December, 2024

Highlights

• Singapore overtook Denmark which has won three times, to reclaim first place for the first time since 2017
• Both Saudi Arabia and Thailand join Group of the top 20 digitally advanced countries
• AI application competition is in full swing for the establishment of an "AI government"
• The entry of AI business will deepen the digital divide in domestic and global societies
• Citizen-oriented government services become an important issue in the Internet age
• The Original objective of Digital Government: Administrative and Fiscal Reforms have failed to achieve remarkable success as Growth Engines
• Divergence between the government's optimistic vision and evaluation of execution and performance
• Growing cybersecurity is real risk
• Conspicuous delays in SDGs such as standardization, duplicate investment, and measures to combat the problems of the population ageing

The Institute of Digital Government of Waseda University, Japan has announced the 19th Waseda University Global Digital Government Rankings 2024 in cooperation with International Academy of CIO. This research and analysis targets 66 digitally advanced countries and regions and evaluates the progress of digital government, which is indispensable for people's lives, from various perspectives using 10 key indicators, and contributes to the promotion of a digital society. We have collaborated with the United Nations, the World Bank, the Asia-Pacific Economic Cooperation (APEC), OECD, European Union, United Nations University, and other public and private organizations around the world.